As a mail order company one thing we know about is wrapping parcels.
This is primarily Graham's area of expertise, he has been doing it for over 27 years after all.
When we wrap parcels of goodies, we are concerned about three things in particular:
1) We need them to get to the customer who ordered them
2) We need the goods to be intact when they get to their destination.
3) And we want it to be a pleasure opening the parcel.
It would be easy to just drop everything in a box with some polystyrene shapes, or bung it all in a jiffy bag, and stick it in the post, but this is not our way.
We have many times heard the pleased comment: 'I love getting your parcels, opening them is just like christmas!' and this is because we wrap each item with care.
Very often items are individually wrapped in tissue paper, or candy striped paper, which all started from our desire to be sure that each item reaches its destination in good order. We don't want things knocking against each other and damaging themselves.
But this also has the added effect that what you get from us is a package full of gift wrapped items, and which are great fun to open.
Getting all the different shaped parcels in a single package can be a bit like trying to get one of those multi-shaped puzzles into its box, and sometimes there is no answer but to send out more than one parcel - leading to the labels 'parcel 1 of 2', 'parcel 2 of 2' and so on. And, of course, because we sell such a wide diversity of goods from books to dreamcatchers, we do sometimes get the classic 'brick and a feather' situation. This is an order which consists of something squat and blocky together with something long and narrow, or where there are wildly different masses, something heavy and dense with something light and fragile. Or the most challenging - something heavy, dense and blocky, with something long, delicate and fragile. In these cases the safest option for the goods is to send two or more parcels.
Coming up to birthdays and especially Christmas, we've found that customers often treat themselves to one of our Surprise Parcels. We can tailor these to an individuals tastes or interests, so that you can have a parcel of gemstones, incenses or candles or a little bit of all sorts. As you choose how much to spend (plus p&p), these can suit all pockets too.
These special parcels are often kept by the customer until their special day. I remember getting a letter from an elderly chap soon after christmas saying how much he had enjoyed his parcel of goodies as he lived alone and had no family, so this was the one time he got to open a surprise.
We take the same care with every package we send out, so that whatever you receive, will (we hope) be a joy to open